Privacy Policy

Effective date: April 3, 2023

Infinity Built Pty Ltd iscommitted to providing quality services to you and this policy outlines ourongoing obligations to you in respect of how we manage your PersonalInformation.

We have adopted theAustralian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth)(the Privacy Act). The NPPs govern the way in which we collect, use, disclose,store, secure and dispose of your Personal Information.

A copy of theAustralian Privacy Principles may be obtained from the website of The Office ofthe Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and why do we collect it?

PersonalInformation is information or an opinion that identifies an individual.Examples of Personal Information we collect includes names, addresses, emailaddresses, phone and facsimile numbers.

This PersonalInformation is obtained in many ways including interviews, correspondence, bytelephone and facsimile, by email, instragram, facebook, via our website www.infinitybuilt.com.au,from your website, from media and publications, from other publicly availablesources, from cookies- delete all that aren’t applicable and from thirdparties. We don’t guarantee website links or policy of authorised thirdparties.

We collect yourPersonal Information for the primary purpose of providing our services to you,providing information to our clients and marketing. We may also use yourPersonal Information for secondary purposes closely related to the primarypurpose, in circumstances where you would reasonably expect such use ordisclosure. You may unsubscribe from our mailing/marketing lists at any time bycontacting us in writing.

When we collectPersonal Information we will, where appropriate and where possible, explain toyou why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitiveinformation is defined in the Privacy Act to include information or opinionabout such things as an individual's racial or ethnic origin, politicalopinions, membership of a political association, religious or philosophicalbeliefs, membership of a trade union or other professional body, criminalrecord or health information.

Sensitiveinformation will be used by us only:

•           For the primary purpose for which itwas obtained

•           For a secondary purpose that isdirectly related to the primary purpose

•           With your consent; or where requiredor authorised by law.

Third Parties

Where reasonableand practicable to do so, we will collect your Personal Information only fromyou. However, in some circumstances we may be provided with information bythird parties. In such a case we will take reasonable steps to ensure that youare made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your PersonalInformation may be disclosed in a number of circumstances including thefollowing:

•           Third parties where you consent tothe use or disclosure; and

•           Where required or authorised by law.

Security of Personal Information

Your PersonalInformation is stored in a manner that reasonably protects it from misuse andloss and from unauthorized access, modification or disclosure.

When your PersonalInformation is no longer needed for the purpose for which it was obtained, wewill take reasonable steps to destroy or permanently de-identify your PersonalInformation. However, most of the Personal Information is or will be stored inclient files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access thePersonal Information we hold about you and to update and/or correct it, subjectto certain exceptions. If you wish to access your Personal Information, pleasecontact us in writing.

Infinity Built Pty Ltdwill not charge any fee for your access request but may charge anadministrative fee for providing a copy of your Personal Information.

In order to protectyour Personal Information we may require identification from you beforereleasing the requested information.

Maintaining the Quality of your Personal Information

It is an importantto us that your Personal Information is up to date. We will take reasonablesteps to make sure that your Personal Information is accurate, complete andup-to-date. If you find that the information we have is not up to date or isinaccurate, please advise us as soon as practicable so we can update ourrecords and ensure we can continue to provide quality services to you.

Policy Updates

This Policy maychange from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have anyqueries or complaints about our Privacy Policy please contact us at:

 

info@infinitybuilt.com.au

0404 464 082